I desperately need to save my house from being auctioned off by the bank

I have been jobless for sometime and I have exhausted my savings in keeping up mainly with my bond repayments. I have two max policies with Old Mutual and I have tried to reason with my financial planner as I have reached a very desperate situation where I need to save my house from being auctioned off by the bank and they sent my request to a contact centre agent who didnt even apply any empathy given this is an exceptional case. I am appealing to your conscious to consider whats at stake here and afford me the opportunity to save my house from being auctioned off by the bank. Here with my Max Income ***9