VM
Vinoliah M
1 reviews | Active since Apr 2022
06 Apr 2022, 10:41
I complained on the 1st of April about Old Mutual's incompetency but today the matter has been resolved
I complained on the 1st of April about Old Mutual's incompetency but today the matter has been resolved. I got my money back. I'm only rating them 4 bcoz I got it back sooner than expected either than that I think they acted this quick bcoz I complained on this platform.
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Old Mutual's replyOfficial
06 Apr 2022, 10:48Thank you Vinoliah for taking the time to give this wonderful feedback about the service experienced after raising the matter on this platform and being assisted by Coleen.
I will ensure Coleen and her manager receive the feedback.
Kind regards
Belinda Hunt
Complaints Management
I will ensure Coleen and her manager receive the feedback.
Kind regards
Belinda Hunt
Complaints Management
Old Mutual's reply06 Apr 2022, 10:48
Official
Thank you Vinoliah for taking the time to give this wonderful feedback about the service experienced after raising the matter on this platform and being assisted by Coleen.
I will ensure Coleen and her manager receive the feedback.
Kind regards
Belinda Hunt
Complaints Management
I will ensure Coleen and her manager receive the feedback.
Kind regards
Belinda Hunt
Complaints Management