I CANCELLED POLICY ON WEDNESDAY,I CALLED YETSERDAY

I CANCELLLED MY POLICY ON WEDNESDAY 4TH NOVEMBER 2015,YESTERDAY WHEN I CALLED I SPOKE TO PRINCESS MOKWENA WHO ASSURED ME THAT THEY WILL GET SOMEONE TO CALL ME YESTERDAY BECAUSE OF THE BAD FEEDBACK EXPERIENCE I HAVE WITH OLD MUTUAL I KNEW THEY WOULD NOT CALL ME BECAUSE OF BAD FOLLOW UP AND BAD EXPERIENCE I HAVE WITH OLD MUTUAL.WHEN I ASKED ON TUESDAY THEY SAID THE MONEY WILL BE IN MY ACCOUNT IN 5 WORKING DAYS.I WANTED TO FIND OUT IF EVERYTHING IS FINE SINCE I DID NOT GET A CALL SAYING EVERYTHING WAS FINE PROCESS HAS STARTED,IM NOT HAPPY ABOUT OLD MUTUAL YERSTERDAY I EVEN ADVISED A FRIEND OF MUNE WHO WANTED TO INVEST HER RETRECHMENT MONEY WITH OLD MUTUAL NOT TO DO THAT RATHER GO TO MOMENTUM OR METROPOLITAN,ALREADY THEYVE LOST 1 CLIENT BECAUSE OF DAB SERVICE,I WILL NEVER INVEST WITH OLD MUTUAL,I EXPECT MY MONEY BY WEDNESDAY IN MY BANK ACCOUNT