i CANCELLED BOTH MY OLD MUTUAL ACCOUNTS

on the 18 th of may 2015 I went to old mutual jabulane mall to cancel my retirement fund I was told it will only take 15 to 21 days to mature but to my surprise that did not happen I was very disappointed with old mutual I even had an investment with them but the way I was disappointed I decided to cancel even that investment on Monday I went and cancel even that investment due to being disappointed with old mutual I need to know why iam I not being paid my money as promised as I did everything they wanted I went to sars for my tax nu and did a 3 months statement at my bank and went to old mutual for cancellation pls I need my money back every cent { for both my investment and retirement }