SS
Siwapiwe S
1 reviews | Active since Feb 2026
03 Feb 2026, 10:07
I called in for money account to be assisted with resetting a password
I called in for money account to be assisted with resetting a password. I spoke to a coloured lady called Caitlin who was extremely rude just because I could not navigate on my side
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
03 Feb 2026, 10:17Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply03 Feb 2026, 10:17
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management