HN
Hlengiwe N
1 reviews | Active since Jul 2023
31 May 2025, 01:04
I bought a phone so I 've been trying to activate it with my new phone, they ended up blocking my banking app
I bought a phone so I 've been trying to activate it with my new phone, they ended up blocking my banking app. Yesterday I went there asking them to activate my app. The lady who was helping me call some number after that she told me not to use my app till 00:00 because they are still busy trying to unblock my app but till now is not working and I need money urgently
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Old Mutual's replyOfficial
31 May 2025, 09:36Hi Hlengiwe
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply31 May 2025, 09:36
Official
Hi Hlengiwe
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management