JT
Jennifer T
1 reviews | Active since Nov 2024
20 Nov 2024, 09:35
I asked to change my...
I asked to change my debit order date since I get paid on the 20th of every month but still it's not changed to the 21st.
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Replies (2)
Old Mutual's replyOfficial
20 Nov 2024, 10:17Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Nov 2024, 10:17
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
16 Jan 2025, 11:46Hello Jennifer T, we can confirm that your complaint has been resolved.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management
Old Mutual's reply16 Jan 2025, 11:46
Official
Hello Jennifer T, we can confirm that your complaint has been resolved.
Regards
Old Mutual Complaints Management
Regards
Old Mutual Complaints Management