I app**** today for ...

I app**** today for a consolidation loan .. I received a call from Bernadine Tango. Firstly, she was speaking so fast I had to tell her to slow down as i didn't hear a word she was saying, 2ndly, when trying to ask her questions, she would talk over me and not give me a chance at all to ask or say what i needed to ask. She needs to learn manners! Also, my surname is Heylen, it is on all the documents i sent as well as on my email and she refers to me as Ms Henley?! Old Mutual need to employ people with manners! Or not put rude people like Bernadine in the sales department