I am writing to express my extreme disappointment and frustration with the way my recent interaction with your company was handled

I am writing to express my extreme disappointment and frustration with the way my recent interaction with your company was handled. During my conversation with your consultant, I made it explicitly clear that I did not want to open an account. Despite this, an account was still opened in my name without my consent. This is not only a violation of my instructions but a breach of trust and ethical business conduct. I trusted that my preferences and rights would be respected. Instead, I now find myself having to correct something that should never have happened. I demand: - An immediate explanation as to how this was allowed to happen. - The immediate closure of the unauthorized account. - Written confirmation that no financial implications will result from this. - Assurance that my personal information will not be misused further. Kind Regards