I am writing on behalf of my father, who has been awaiting his payout for over three months

I am writing on behalf of my father, who has been awaiting his payout for over three months. We are deeply concerned about the delay and the lack of communication regarding this matter. It has come to our attention that numerous other individuals are experiencing similar issues with their payouts, some of which have been pending for over four months. In light of these ongoing issues, I regret to inform you that we are considering lodging a formal complaint with the Anti-*******ion Board of South Africa. Furthermore, I am in the process of contacting Carte Blanche to investigate this matter further, as they have shown interest in the situation. To date, I have identified 13 other individuals who have been waiting for their funds for an extended period. We hope that this matter can be resolved promptly to avoid further escalation. Thank you for your immediate attention to this matter.