GV
GUGULETU V

1 reviews | Active since Jul 2015

17 Jul 2015, 10:14

I AM VERY DISGUSTED WITH OM'S SERVICE

I HAVE RESIGNED AND SUBMITTED ALL THE NECESSARY DOCUMENTS THROUGH MY COMPANY. I WAS TOLD 3 DAYS AGO ONLY WHEN I MADE FOLLOW UPS THAT SARS HAS ALREADY GIVEN A TAX DIECTIVE. BUT NOBODY SEEMS TO BOTHER RESPONDING TO MY EMAILS AS TO WHEN WILL THE PAYMENT BE IN MY ACCOUNT. WHAT IS FRUSTRATING IS THE FACT THAT, YOU SUBMIT A CLAIM AND IT STAYS AT LIMBO WITHOUT BEING ALLOCATED TO ANYONE, WHEN YOU CALL TO MAKE FOLLOW UPS, THE ONLY ANSWER YOU WILL GET IS THAT, IT TAKE 6 WEEKS. BUT NOBODY IS EVEN ATTENDING TO THE DAMN THING. I WOULD LIKE TO KNOW WHEN WILL THEY PAY THE MONEYS.

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Replies (1)
Old Mutual
Old Mutual's reply17 Jul 2015, 12:18
Official
Hello gveshe,

I am sorry to hear about your experience. We will contact you to resolve this matter.
Kind regards
Belinda Hunt