EW
Elton W

1 reviews | Active since Apr 2014

16 Feb 2017, 16:10

I AM VERY DISAPPOINTED WITH OLD MUTUAL!

<p>I phone the call centre this morning spoke to (Kayha) and complained about the following.</p> <p> </p> <p>I added my wife to my existing policy that I have at Old Mutual. The consultant helped me but instead of making the debit order on the same date 25th as my existing policy it was done for the 1st of each month. </p> <p> </p> <p>This resulted in none payment due to the debit not being on one day. I revived the policy and still the date remain the same.</p> <p> </p> <p>I then changed the banking details for my wife’s policy so we can resolve the debit order problem. All was sorted out.</p> <p> </p> <p>Now my existing policy debit date has also changed to the 15th.</p> <p> </p> <p>This is really putting strain on my bank account - please assist</p> <p> </p> <p>Regards</p> <p>Elton</p> <p> ********** 913</p>

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