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OLIVIAHENNING
1 reviews | Active since Jun 2025
14 Jun 2025, 08:16
I am very disappoint...
I am very disappointed submitted my claim to old mutual..my claim is not processed as yet..no feedback or update..when I went to lewis my manager called Candice they received all my document but they never opened memail..never wanna would I do any investments or any business old mutual
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Old Mutual's replyOfficial
14 Jun 2025, 09:57Good Day OLIVIAHENNING, thank you for sharing your concerns. We sincerely apologise for the frustration and inconvenience caused by the delay in processing your claim and the lack of communication. Please know that your feedback is taken seriously, and we are committed to investigating this matter immediately.
A member of our team will reachout to you in 1 business day, to assist you further.
Thank you for bringing this to our attention.
A member of our team will reachout to you in 1 business day, to assist you further.
Thank you for bringing this to our attention.
Old Mutual's reply14 Jun 2025, 09:57
Official
Good Day OLIVIAHENNING, thank you for sharing your concerns. We sincerely apologise for the frustration and inconvenience caused by the delay in processing your claim and the lack of communication. Please know that your feedback is taken seriously, and we are committed to investigating this matter immediately.
A member of our team will reachout to you in 1 business day, to assist you further.
Thank you for bringing this to our attention.
A member of our team will reachout to you in 1 business day, to assist you further.
Thank you for bringing this to our attention.