1 reviews | Active since Mar 2020
I am unhappy the way old mutual taking peoples money using legals *******
HelloPeter i like to share this bad experience with old mutual, i had a loan with them which ended up to be a garnish ok right i accepted and i started to pay in 2015 the amout of R72 763.19 was sent to my payroll department to deduct the amount of R1500.00 per month until its finish. Last year 2019 i started to make a follow up in September with my payroll department they said to me on the system i have a remaining amount of R24000 as balance to pay and settle my garnish i followed up the matter until i spoke to the old mutual legal department they gave me a balance of R71000 i can't remember exect amount ok i tried to make a follow up with a LOWER UMFOLOZI Magistrate's Court where the garnish was signed and stamped they did not find the file of my garnish order and the case number they do not have alright i carried on with life although its difficult. Today 10th March 2020 also i made a follow up i got a balance from my payroll department they gave me a balance of R13 220.17 alright i went to old mutual branch in Richards bay they gave me a balance of R64000 that they said i still have to pay remember i was paying from 2015 R1500 per month ofwhich i still pay up untill today this garnish order. 1. Garnish does not have date of final payment 2. File and case number is not found at the court 3. Balance from my payroll department is not same as old mutual balance 4. They ruin my life i can not do anything interms of borrowing money from other institutions 5. They blacklisted me 6. After my loan was expired they continued taking interest from me up until i made a query about it in 2019 if i did not made a follow up maybe i would still be paying that interest until today 7. I asked them when did my loan expired so that i will calculate how much interest they took from me after loan has expired they did not answer me from there legal development instead they gave me an email address to write a complain, i also ask for direct telephone number for someone i can contact they refused they said those people they only contacted online via email i am still confused and frustrated angry i even hate the name old mutual please PETER YOU MY LAST HOPE I HAVE TRIED ALOT SEEMS MY PATH IS GOING NOWHERE PLEASE HELP ME
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Brent Sellidon
Old Mutual Complaints Management
Our finance team have been calling you, sms'ed you and e-mailed you in an attempt to resolve the matter, Please respond to them directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Our finance team have been calling you, sms'ed you and e-mailed you in an attempt to resolve the matter, Please respond to them directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
