KM
Kedibone M

1 reviews | Active since Oct 2020

15 Nov 2024, 16:09

I am sick and tied with their service

I am sick and tied with their service. Per day I am called NY 10 X people giving me different information. The last one was Mpho now now with new information. I have being updating my policy every month. But today I am told my policy lapse by June 2024

0
Replies (1)
Old Mutual
Old Mutual's reply15 Nov 2024, 17:25
Official
Good day Kedibone,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards

Old Mutual Complaints Management