CM
Catherine M
1 reviews | Active since Apr 2023
03 Jan 2025, 08:55
I am really disappointed with the Old Mutual tax free account
I am really disappointed with the Old Mutual tax free account. The financial advisor who assisted me to open a tax free account gave me an account number to deposit a lump sum. When I checked the lump sum after months it was not allocated to my account. I have tried to contact Old Mutual and no response has been made regarding the deposited lump sum.
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Old Mutual's replyOfficial
03 Jan 2025, 09:09Hi Catherine
We have received your review and sincerely apologise for your service experience. We will investigate this matter and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management
We have received your review and sincerely apologise for your service experience. We will investigate this matter and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply03 Jan 2025, 09:09
Official
Hi Catherine
We have received your review and sincerely apologise for your service experience. We will investigate this matter and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management
We have received your review and sincerely apologise for your service experience. We will investigate this matter and we will contact you directly should further information be required.
Regards
Old Mutual Complaints Management