HM
Hangwane M
1 reviews | Active since May 2026
21 May 2026, 15:22
I am not happy with the service received from old mutual as a big company
I am not happy with the service received from old mutual as a big company. Its been 3 weeks now since i claimed for my spouse but till now i havent received the money from old mutual. I am not happy at all and should i not receive the funds i am going to go to twitter. How am I expected to have buried my spouse.?
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Old Mutual's replyOfficial
21 May 2026, 15:32Good day Hnagwane, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 May 2026, 15:32
Official
Good day Hnagwane, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management