I am not happy with ...

I am not happy with old mutual bank branch south gate I cancelled my education policy but the debit order when off I went to the branch to check if there is a problem they assured that all is in order and the policy is inactive but now I received a message that my debit order has increased and will be deducted month end this means I must drive there again 20 kilos wasting petrol to do the same thing again am frustrated