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Nokuthula
1 reviews | Active since Apr 2026
09 Apr 2026, 13:36
I am not happy about Some Old mutual consulted
I am not happy about Some Old mutual consulted.They are ***********.I surrederd my investments last week Tuesday only to receive a message to say the document submitted was incomplete.I waited for the money until I went back to Old Mutual Pretoria North.Thats where I restarted the claim and the money is not in my account even now.I have emergency,I thought I got solution but I was wrong.
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Old Mutual's replyOfficial
09 Apr 2026, 13:56Good day Nokuthula, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Apr 2026, 13:56
Official
Good day Nokuthula, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management