T
Tanker
1 reviews | Active since Oct 2024
15 Oct 2024, 07:11
I am not a happy cli...
I am not a happy client since I resigned two months ago, I have yet to receive my funds and this company system doesn't work very well because they have reception system that is suppose to have client information which doesn't work because I called a couple of time to find information which is suppose to be visible to reception to only find there's no information but the senior personal can access the same information that reception can't see, the service for me is very poor
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
15 Oct 2024, 07:18Good day Tanker
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply15 Oct 2024, 07:18
Official
Good day Tanker
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,