AB
Andisiwe B
1 reviews | Active since Nov 2020
17 Nov 2020, 11:31
I AM FED UP AND WANT TO CANCEL
Im so fed up with Old Mutual and i just want out.....ive been trying to get someone to assist me since yesterday....i spent about 5 hours and an amount or R275 on Airtime trying to speak to a consultant but no luck....They've been transferring me from pillar to post..some agents answer the phone but after hearing my query,either hang up or keep quiet till i get fed up and hang up.....The only department were you actually get someone to help is if you want to join.....Dealing with these ****** has been such a night mare.....i need someone to just contact me and assist!!!
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Replies (1)Old Mutual's replyOfficial
17 Nov 2020, 18:08Dear Andisiwe
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
Complaints Management
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
Complaints Management
Old Mutual's reply17 Nov 2020, 18:08
Official
Dear Andisiwe
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
Complaints Management
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
Complaints Management
