I am extremely frustrated with Old Mutual regarding an unauthorized policy under my name that continues to deduct money from my account

I am extremely frustrated with Old Mutual regarding an unauthorized policy under my name that continues to deduct money from my account. I did not open this policy. I previously reported it as ***** and was refunded, but no proper investigation was done. In 2025, the same issue happened again. I went to the branch to cancel, but no refund was processed for months. When I followed up recently, I was told there is no record of my cancellation, yet the deductions are still continuing. I urgently request: - Immediate cancellation of this policy - Full refund of all unauthorized deductions - A proper investigation into this ***** This ongoing issue is unacceptable and needs urgent resolution.