ZZ
Zingisa Z
1 reviews | Active since Jul 2026
26 Aug 2026, 04:06
I am extremely disappointed with the service I received from Old Mutual
I am extremely disappointed with the service I received from Old Mutual. I cancelled my policy, yet money was still deducted from my account. Despite the cancellation, I have not received my refund, and resolving this issue has been unnecessarily difficult.
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Replies (1)
Old Mutual's replyOfficial
26 Aug 2026, 06:44Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 Aug 2026, 06:44
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management