I AM BEING PUNISHED
On the 9th of 0ctober I cancelled my retirement annunity that i have with Old Mutual. Since then i have been phoning their call centre to monitor the progress of this cancellation. NO ONE CAN TELL ME HOW LONG IT WILL TAKE. My husband cancelled his annuity and it took 3 days to pay out! Why is mine taking so long? The call centre and your agents at the branch here in Kenilworth Centre treat me like i am a nuisance when i enquire about this cancellation. CAN SOMEBODY PLEASE ASSIST ME?
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Replies (2)'s updateReviewer Update
26 Oct 2017, 13:48This is what Old Mutual is good at lately! NO RESPONSE! SILENCE WILL MAKE THE PROBLEM GO AWAY. You are at odds with your own clients! DONT YOU KNOW BY NOW THAT THIS IS THE KIND OF PLATFORM THAT POTENTIAL CLIENTS LOOK AT BEFORE THEY WANT TO PURCHASE ONE OF YOUR PRODUCTS?!? Well, i can definitely tell these clients that THIS OLD MUTUAL IS NOT THE ONE I'M USED AT! THIS ONE SUCKS!
's update26 Oct 2017, 13:48
Reviewer Update
This is what Old Mutual is good at lately! NO RESPONSE! SILENCE WILL MAKE THE PROBLEM GO AWAY. You are at odds with your own clients! DONT YOU KNOW BY NOW THAT THIS IS THE KIND OF PLATFORM THAT POTENTIAL CLIENTS LOOK AT BEFORE THEY WANT TO PURCHASE ONE OF YOUR PRODUCTS?!? Well, i can definitely tell these clients that THIS OLD MUTUAL IS NOT THE ONE I'M USED AT! THIS ONE SUCKS!
's updateReviewer Update
26 Oct 2017, 13:58Oh my god! I have just scrolled through all the complaints regarding Old Mutual. Not a single one complaint got any feedback!
's update26 Oct 2017, 13:58
Reviewer Update
Oh my god! I have just scrolled through all the complaints regarding Old Mutual. Not a single one complaint got any feedback!