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I had a loan with old mutual in 2019 and I was retranched at work in 2020 due to COVID, and they handed my account over to the Attorneys. I started working last year in August and I went back to the branch to report that I have a job again they can start to debit, in December last year 2022 they called me and offer me the discount from R25,0000 to R16,0000 and I said I can't afford the 16k I will afford 12k then the guy who was helping me by the name of David from Landau's Attorneys said he will speak to the Manager to confirm my offer then he came back to me telling me that it was confirmed I must pay that amount before the 15th December on the 12 I did the payment, I send the paid up letter to them via Wattsup and they called me that I will get my settlement letter in 21days from that day I haven't got the letter till now, I called several times they keep on saying they will email the settlement letter, last month on the 25 of Jan, Old mutual started to debit again I went to the Branch in Vanderbijil park in Vaal asking them why did they debited while I did the settlement they said they don't know anything about the settlement from Landau's Attorneys, I asked them how so because they are the one who handed my account over to the Attorneys, they give me the phone to call the Attorneys about my account, the Attorneys said they will email the letter, and David will call me now I'm tired I need help 😔😔 and David don't bother to help again I'm worried that they going to debit again please 🙏🙏 help a sister