HUMILIATION AND DISGUSTING SERVICE

Good Afternoon Iain Williamson ,

After my experience with Old Mutual for 10 working days, only to find out that on the 18/12/2020, my loan application wasn't approved due to 1) The company I am working for has been blocked by Old Mutual. 2) First Time I have heard that I must be employed 1 year and more to get a loan with Old Mutual. 3) The department who received the documents within the first 5 days could've notified me before then.

I have cleared and confirmed a lot of information as requested and instructed by the consultant over the phone, as she has been instructed by the other department who approves the loans.

The manager and the consultant were great and very helpful and I expected a good outcome as according to Clear Score, Old Mutual was my best option and I would have also switched my banking.

Like i said in the beginning this was 10 working days of disappointment.

I have included this also to the Cape Times, as this was horrific just to find out you can't get the loan of R14600.00.

If you have the time to read this email, please consider approving the loan as I have already forwarded all the documents as requested.

I will be waiting for feedback by Monday morning at 9am South African time, as well compensation for the humiliation and time wasting.

Kind Regards,

Joseph Noah

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