HR compromised us

Item: Old Mutual
Rating: 5
Author: Palesa J

Good day

Please help….I have a problem with my salary.HR has paid salaries late resulting in our debit orders being returned by the back…I can attach proof. Kindly send banking details where I can pay my double premiums or can u debit again because my policy will lapse. The funeral and green light .

Helpful (0)

Replies (5)

Old Mutual's replyOfficial

26 May 2023, 07:50

Good day Palesa

We received your review of 26 May 2023.

We are sorry to hear that you are experiencing problems with your salary. Thank you for bringing this to our attention. I complaints assessor will be in touch to assist you with your complaint.

Kind regards

Bilqees Carelse
Old Mutual Customer Complaints

Best regards,

Old Mutual's reply26 May 2023, 07:50

Official

Best regards,

Palesa J's updateReviewer Update

27 May 2023, 15:57

Please contact me on ***

Palesa J's update27 May 2023, 15:57

Reviewer Update

Please contact me on ***

Old Mutual's replyOfficial

28 May 2023, 13:50

Hi Palesa, thank you for your request. We will make contact during business hours. Thank you.

Best regards,

Old Mutual's reply28 May 2023, 13:50

Official

Hi Palesa, thank you for your request. We will make contact during business hours. Thank you.

Best regards,

Palesa J's updateReviewer Update

29 May 2023, 12:00

Hi

I have not received any phone call days later ***

Palesa J's update29 May 2023, 12:00

Reviewer Update

Hi

I have not received any phone call days later ***

Old Mutual's replyOfficial

29 May 2023, 13:24

Dear Palesa

We have attempted to contact you but was unsuccessful.
Please refer to our email sent regarding this matter

Kind regards
Old Mutual Complaints

Best regards,

Old Mutual's reply29 May 2023, 13:24

Official

Dear Palesa

We have attempted to contact you but was unsuccessful.
Please refer to our email sent regarding this matter

Kind regards
Old Mutual Complaints

Best regards,

HR compromised us

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