TS
Tank S

1 reviews | Active since Jun 2022

15 Sept 2020, 13:46

How long does it take to get a call back?

I sent a mail last week regarding my policy and kindly requested that an agent call me back but i am still waiting even now. How long does it take to call a client back? Ref---- GSENQ***-----

0
Replies (1)
Old Mutual
Old Mutual's reply15 Sept 2020, 15:28
Official
Dear  Teboho Sebele 

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Kareemah Sulayman
Old Mutual Complaints Management