How are we supposed to contact you?

Item: Old Mutual
Rating: 3

Writing emails doesnt get me anywhere. Going to the webiste also doesnt get my anywhere. There was funds transfered to my bank account with a ref: MUTUAL/IND /RFND/ ********** 953137 How must I know who to call and my bank also dont want to help me. There is no general enquiry number on your website.

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

12 Aug 2016, 10:05

Thank you for bringing this to our attention. We will investigate this and be in contact with you.

Regards

Belinda Hunt

Complaints Management

Old Mutual's reply12 Aug 2016, 10:05

Official

Thank you for bringing this to our attention. We will investigate this and be in contact with you.

Regards

Belinda Hunt

Complaints Management

's updateReviewer Update

16 Sept 2016, 18:44

Thank you very much to Belinda for all the help and all the quick replies to get my policy reinstated.

It is higly appreciated.

's update16 Sept 2016, 18:44

Reviewer Update

Thank you very much to Belinda for all the help and all the quick replies to get my policy reinstated.

It is higly appreciated.