DC
Dirk C
1 reviews | Active since Jun 2017
14 Apr 2020, 15:38
Horrible Slow Service / Unauthorized Debit Order Mandates
Old Mutual, I have changed my debit order mandate in your horribly slow online website, you have now again tried to deduct money from the old account, 8 other companies got it right when I requested the change only you not???? Will I have so much problems the day I claim aswell??? You now cost me an additional R120 on bank fees from FNB???? Rectify ASAP
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Old Mutual's replyOfficial
14 Apr 2020, 16:19Dear Mr Crafford
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management
Old Mutual's reply14 Apr 2020, 16:19
Official
Dear Mr Crafford
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management