NN
Nonhlanhla N
1 reviews | Active since Feb 2019
26 Nov 2020, 07:06
Horrible service ever
My name is Nonhlanhla Ngema was retrenched and I decided to cancel my policy. I was told I'll get my money within 3 days I've been waiting for 9 days already I went into your branch twice was told about the glitch on your side and NO I DON'T HAVE THE MONEY ACCOUNT I BANK WITH CAPITEC that's where you've been debiting all along I HAVE BILLS TO PAY CAN I GET MY MONEY
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
26 Nov 2020, 09:01Dear Nonhlanhla N
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Complaints Management
Old Mutual's reply26 Nov 2020, 09:01
Official
Dear Nonhlanhla N
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Complaints Management
NN
Nonhlanhla N's updateReviewer Update
26 Nov 2020, 09:15I'll be waiting I'm desperate now bills are pilling up
NN
Nonhlanhla N's update26 Nov 2020, 09:15
Reviewer Update
I'll be waiting I'm desperate now bills are pilling up