1 reviews | Active since May 2019
Horrible service delivery of old Mutual and their carelessness of paying money into wrong clients accounts
I am utterly perterb of the horrible service I received from the admin of old Mutual. I am disable and invested a substantial amount at old Mutual. I received x3 amounts into my account which I thought it was amounts from my policy. It was stupid on my part to use the money due to misconception of believing the money ipaid into my account was from my policy. Several weeks later now I was contacted by the admin of old Mutual that they paid the money into the wrong account as it was suppose to be paid into someone else account and that the money I used must be paid back to old Mutual. I paid the money back but I am so horribly disgusted by old Mutual that it was their mistake to pay the money into my account as if I was liable for their stupid mistake. I decided to rather cancel my investments by old Mutual and invest my money in a other reputable company. If they can make such mistakes and demand the money back I ponder what other mistakes they can make. I don't want anymore dealings with old Mutual and disgusted by their horrible service. So other consumers that invested by old Mutual must make sure that they get the correct amounts from old Mutual and take cognisenze how high their admin fees cost when canceling their investments. I won't accept old Mutual apology and when I cancel my investments I refuse that their high admin fees will be implemented. I want my correct money I invested and will not accept less.
