DM
Dudu M
1 reviews | Active since Oct 2014
02 Feb 2021, 10:09
HORRIBLE SERVICE
Families take out this life policy to assist loved ones left behind when they have passed on only to find that old mutual & their consultants will DRAG WHEN Processing claims ,they promised to pay out within 7 to 14 working days in December to date claim has not been paid ,why are you taking people from pillar to post when it comes to PAYING OUT BUT NEVER FORGET TO DEDUCT PREMIUMS??? KNOE ANYTHING ABOUT TRETING CLIANT FAIRLY? THEY MUST CALL
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Replies (1)Old Mutual's replyOfficial
02 Feb 2021, 11:07Dear Dudu
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply02 Feb 2021, 11:07
Official
Dear Dudu
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
