MB
Mandysa B
1 reviews | Active since Aug 2021
19 Jan 2026, 08:52
horrible service
I have received a cancellation letter in October 2025 how ever my account is being deducted i wrote an email but being sent from pilar to post policy number-69345sb*** below are my contact details-email address *** cell-*** this is unacceptable
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Old Mutual's replyOfficial
19 Jan 2026, 08:56Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 Jan 2026, 08:56
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management