PN
Pinky N

1 reviews | Active since Dec 2011

06 May 2020, 15:24

Horrible service

Bad service I have ever experienced in my life. I have requested to withdraw my money on 05 April 2020. Old mutual is not giving me any feedback with regards to that despite several follow ups have made.

Clearly old mutual is not ready to assist their clients online. Even the call center I held the phone for over 30 minutes before I could get assisted.

0
Replies (1)
Old Mutual
Old Mutual's reply07 May 2020, 09:06
Official
Dear Pinky 

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.

Regards

Thabiet Mintin
Old Mutual Complaints Management