KK
Kitso K
1 reviews | Active since Aug 2019
16 Oct 2019, 12:29
Horrible service,
App**** for a loan, its over 3 weeks now, was sent back and forth with all paperwork required, everything submitted including all numerous employment confirmations requested. No feedback, No email, No calls - worse is that debit links to my bank made and confirmations all done and signed from my end and up to this day, No FEEDBACK from the consultant I was dealing with. PATHETIC and Furiously Annoying as I have to follow up every second day! "An unsuccessful feedback" is way better than silence - Shred all the paperwork I've sent to you and remove my details in every of your database - I'm done with old mutual entirely...mxm
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Replies (1)Old Mutual's replyOfficial
16 Oct 2019, 13:34Dear Kitso Kitime
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will contact you directly to assist.
Regards
Carol Olckers
Old Mutual Complaints Management
Old Mutual's reply16 Oct 2019, 13:34
Official
Dear Kitso Kitime
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will contact you directly to assist.
Regards
Carol Olckers
Old Mutual Complaints Management
