NV
Nicole V

1 reviews | Active since Jun 2020

25 Nov 2023, 09:04

Horrible service

The most horrible and disgusting service

I have a funeral plan with them which I called lastweek to cancel since Wednesday. Still awaiting my refund. I will take to the oudbusman if I do no get my money I have been paying.

0
Replies (2)
Old Mutual
Old Mutual's reply25 Nov 2023, 10:05
Official
Dear Nicole
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 
Regards Thabiet MintinOld Mutual Complaints Management
NV
Nicole V's update26 Nov 2023, 12:30
Reviewer Update
I wrote the review yesterday. Today is Sunday no one has called once again what is the delay??

Should I get the Ceo involved here to get a quicker response.