Horrible service

I will never do business with them again. I pay a monthly premium on my loan account of almost R6000 and it's an effort to change my debit or date from the 23rd to the 25th. I called them on the 25 of May 2020 held on for almost an hour, asked security questions then asked for the number to my Hr department to confirm the reason for the date change. I haven't heard a single thing since. I called again today 4th of June, after holding on for another hour I was asked security questions on a damn bad line then the call cut no one bothered calling back. Not only are you idiot's wasting my airtime, you are also wasting my time, I am trying to make provision so that you get your damn money. I AM NO LONGER GETTING PAID ON THE 23RD!!

And when you don't get the money I am penalised, for such a big financial institution your service is horrible. And I will never do business with you again.

Change my damn debit order date!