OB
Olinda Ben-Mazwi

1 reviews | Active since Aug 2012

26 Mar 2015, 10:06

HORRIBLE ATTITUDE

Sandisiwe (from pre-legal) has no customer service skills. She cuts on clients when they speak, is rude - and has no approach when speaking to a client in general. I cannot wait to see the back of OLD MUTUAL FINANCE - and personally, would never recommend anyone to use them. Infact, she did not resolve/or answer the reason for my initial call.

0
Replies (1)
Old Mutual
Old Mutual's reply26 Mar 2015, 17:06
Official
Hello OliBenM,

Thank you for alerting us to this matter.

I am investigate the service you received and will come back to you by tomorrow. I'm really sorry for any frustration caused.

Kind regards

Kareemah Sulayman
OMEM CST Complaints Management