TK
Thabo K
1 reviews | Active since Mar 2026
05 Mar 2026, 16:01
Horrible Abdul Danse and company
I started a loan application with old mutual on the 3rd March 2026, approved debit check yesterday but still have not received the money.
I was assisted by a horrible agent named Abdul Danse (Capetown) who does not answer calls, not give updates. How can you be told they are still verifying the bank but have approved debit order mandate and I bank with them..
I app**** for the loan because I needed it urgently but their service is horrible.
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Old Mutual's replyOfficial
05 Mar 2026, 16:53Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Mar 2026, 16:53
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management