horrable service

had an inquiry about my dad policy (provident fund policy)with his consent,which was suppose to pay a large amount and did not instead paid out a little amount. and mind you my dad is going on pension got a lot of debt to settle you could imagine his frustrations and his money was suppose to have pay out on the 20/03/15. instead his been taken from pillar to post to get what due to him and old mutual claiming they have paid the money . <br> <br> I was transferred from pillar to post without being helped up until I finished my whole 70 rand airtime and then I was told that I wont be helped without a written consent from my father, (\whose illiterate)without being told alternative options because I am currently in Pretoria and my dad is in KZN. I had to recharge again with 120 rand to get through up until I had to make a conference call. ***<br> <br> I am very disappointed with old mutual client service will not really recommend it to any one especially if you illiterate and dont have airtime."