TM
Tshepo M

1 reviews | Active since Apr 2021

15 Apr 2021, 18:14

Hii, my name is Tshepo Mpete. I'm not happy with the service old Mutual is giving me, my mother passed away on the 30th of December and I've been going to old mutual to receive some help regarding my moms life cover insurance. I'm a 20 years old young m

Hii, my name is Tshepo Mpete.

I'm not happy with the service old Mutual is giving me, my mother passed away on the 30th of December and I've been going to old mutual to receive some help regarding my moms life cover insurance. I'm a 20 years old young man and I live with my sister who is 18 years and we are not surviving because we have no one supporting us. Can someone please help us!!!!

0
Replies (2)
Old Mutual
Old Mutual's reply15 Apr 2021, 18:18
Official
Hi Tshepo

Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
 
 Regards
 Coleen Aanhuizen 
 Old Mutual Complaints Management 
TM
Tshepo M's update15 Apr 2021, 18:39
Reviewer Update
How soon will the investigations begin, we really need help with the funds to be released. My mother's name was Lettia Mokhele