Highly dissapointed!!!

Item: Old Mutual
Rating: 1
Author: Ray R

<p>Terrible service and consultants giving one the run around with fabricated lies....********** Service.... Documents submitted for pension payout was submitted on the 11/04/2016 agents advising me that it was only done yesterday 04/05/2016 its terrible... Proof to be supp**** by old mutual of this happening as I have proof of a submission by company on the 11/04/2016....</p>

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

16 May 2016, 07:35

Dear Ray, Thank you for bringing this to our attention. We will investigate the matter and provide you with feedback to resolve. It is important to note that Hellopeter only assigned your complaint to us today due to having problems with their website. We apologise for any inconvenience caused. Regards Complaints Management

Old Mutual's reply16 May 2016, 07:35

Official

Old Mutual's replyOfficial

18 May 2016, 17:06

Dear Ray

I have received confirmation that your payment was processed and should reflect in your account tomorrow.

Thank you for your valuable feedback as it was used to review our process.

Kind regards

Belinda Hunt

Old Mutual's reply18 May 2016, 17:06

Official

Dear Ray

I have received confirmation that your payment was processed and should reflect in your account tomorrow.

Thank you for your valuable feedback as it was used to review our process.

Kind regards

Belinda Hunt

Old Mutual's replyOfficial

18 May 2016, 17:06

Dear Ray

I have received confirmation that your payment was processed and should reflect in your account tomorrow.

Thank you for your valuable feedback as it was used to review our process.

Kind regards

Belinda Hunt

Old Mutual's reply18 May 2016, 17:06

Official

Dear Ray

I have received confirmation that your payment was processed and should reflect in your account tomorrow.

Thank you for your valuable feedback as it was used to review our process.

Kind regards

Belinda Hunt