DM
David M
1 reviews | Active since Oct 2025
02 Oct 2025, 08:36
help with a policy
I have a policy with Old Mutual, which I took out some years ago. I sent them an email requesting a policy document to see who is covered in the policy, and I was told I do not have a policy with them. They also deducted the end of September, and when I enquire, they do not respond. please help me.
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Old Mutual's replyOfficial
02 Oct 2025, 08:51Good day David,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply02 Oct 2025, 08:51
Official
Good day David,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,