LS
Lerato S

1 reviews | Active since Aug 2017

13 Dec 2023, 18:30

Help

Good day Please assist. My brother passed on and I am a beneficiary for his Retirement plan. I just wanted to find out what the estimated time is for a payout as the info I got from the consultant in the bank and the info I get from over the phone are contradicting. Please assist

0
Replies (4)
Old Mutual
Old Mutual's reply13 Dec 2023, 19:04
Official
Dear Lerato
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist. 
Regards Thabiet MintinOld Mutual Complaints Management
LS
Lerato S's update13 Dec 2023, 19:15
Reviewer Update
Good day,


Thank you very much.
Old Mutual
Old Mutual's reply14 Dec 2023, 07:58
Official
Dear Lerato

We will be in touch shortly.

Regards
Old Mutual Complaints Management
LS
Lerato S's update19 Dec 2023, 06:37
Reviewer Update
Any feedback?