Hatvol
<p>I stop my savings because I have financial problems. Do everything they ask me to do. Now they tell me that my bank statement is old... I sent emails and ask to speed up the process. Nothing. So I think I'll rather part ways with them. It's my savings and I want it. Not after a week because if you're in financial trouble there's no time to waste. I'm gatvol now.</p>
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Old Mutual's replyOfficial
16 Aug 2016, 20:14Thank you for the feedback.
We will investigate your cancellation request and contact you tomorrow to give you urgent feedback.
Kind regards
Brent Sellidon
Best regards,
Old Mutual's reply16 Aug 2016, 20:14
Official
Thank you for the feedback.
We will investigate your cancellation request and contact you tomorrow to give you urgent feedback.
Kind regards
Brent Sellidon
Best regards,
Old Mutual's replyOfficial
18 Aug 2016, 12:42Good day De Wee
Thank you for taking my call and for allowing us the opportunity to resolve your complaint.
As confirmed, the payment has been finalised and the funds released from our account today. You should receive it in your account within the next 48 hours.
We are sorry for the delay in payment and for the inconvenience caused in this regard.
Kind regards
Brent Sellidon
Best regards,
Old Mutual's reply18 Aug 2016, 12:42
Official
Good day De Wee
Thank you for taking my call and for allowing us the opportunity to resolve your complaint.
As confirmed, the payment has been finalised and the funds released from our account today. You should receive it in your account within the next 48 hours.
We are sorry for the delay in payment and for the inconvenience caused in this regard.
Kind regards
Brent Sellidon
Best regards,