KB
Kyles B

1 reviews | Active since Aug 2017

20 Apr 2018, 10:21

Harassment and incompetence

Sick and tired and absolutely fed up with your incompetence to carry out a simple instruction. How many times do i need to tell your scripted call center *****s that i have never asked to be contacted? I have received 3 phone calls in 24 hours from your company from someone evidentally reading me a speech off a piece of paper... its absolutely pathetic that they dont even give you a chance to tell them youre not interested and every time i ask to be put through to a manager or team leader i get told there are no bossess there. So you mean to tell me you have a call centre of barely literate parrots sitting promoting your company with NO SUPERVISION??? If i was ever in the market for a policy, YOUR COMPANY WOULD BE THE LAST I WOULD CONSIDER. I didnt reply to a spam marketing campaign and i have never been on your website asking to be contacted. So should i receive another call from ********** i will take it further.

Please dont bother to send a canned reply to this message, just make the **** stop

0
Replies (1)
Old Mutual
Old Mutual's reply20 Apr 2018, 12:30
Official

Dear Kyles

Thank you for the review

I apologise for the marketing calls and emails you have received.

I have requested the relevant division to remove your contact details from their database.

Regards

Vuyani

Complaints Management