LZ
Lindokuhle Z
1 reviews | Active since Jul 2022
12 Mar 2026, 07:20
***** HAPPENING AT OLD MUTUAL!
I have had policies opened for me without my go ahead or knowledge by the SAME Old Mutual employee for the SECOND TIME now. Each time I have to go into the branch to get them cancelled and yet no action has been taken against this employee. This shows that our information is not safe guarded and that there is a HUGE ***** SYNDICATE OPERATING WITHIN OLD MUTUAL!
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
12 Mar 2026, 07:41Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 Mar 2026, 07:41
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
LZ
Lindokuhle Z's updateReviewer Update
18 Mar 2026, 18:56THE SAME PERSON CONTINUES TO TAKE OUT NEW POLICIES WITHOUT MY APPROVAL AND YET OLD MUTUAL IS QUIET!!!! YOU ARE LITERALLY RUNNING A DAMN ***** SYNDICATE. I WILL BE MOVING ALL OF MY POLICIES SINCE THERE IS NO PROTECTION OF OUR INFORMATION AND MONIES.
LZ
Lindokuhle Z's update18 Mar 2026, 18:56
Reviewer Update
THE SAME PERSON CONTINUES TO TAKE OUT NEW POLICIES WITHOUT MY APPROVAL AND YET OLD MUTUAL IS QUIET!!!! YOU ARE LITERALLY RUNNING A DAMN ***** SYNDICATE. I WILL BE MOVING ALL OF MY POLICIES SINCE THERE IS NO PROTECTION OF OUR INFORMATION AND MONIES.
Old Mutual's replyOfficial
18 Mar 2026, 19:00Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Mar 2026, 19:00
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management