NM
Nceba M
1 reviews | Active since May 2020
30 Oct 2020, 08:44
H
Went to withdraw money from the old mutual bank atm kroonstad. To my disappointment the atm was malfunctioning went inside to make some enquiries I was just told the money will be in within 30 minutes.
What an inconvenience haven't received my money even by now
There was no explanation as to what the problem is. Service was abselutely horrible and terrible
Why was there no note concerning the malfunctioning of the atm. What an inconvenience
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Old Mutual's replyOfficial
30 Oct 2020, 10:48Dear Nceba M
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management
Old Mutual's reply30 Oct 2020, 10:48
Official
Dear Nceba M
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Complaints Management