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andrea L
1 reviews | Active since Dec 2012
07 Apr 2018, 22:03
Greenlight - tedious virgin active claims procedure
Regarding virgin active rebate claims procedure... Is there no easier process of submitting? Is it really necessary for a client to collect 3month bank statement, virgin active statement and gym visits every 3months? It becomes quite a mission collecting these documents every 3months. Can OM consider adopting Liberty Rewards system (altho gym benefits no longer exist) where the client just does the gym visits and receive rebates into their account..
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Replies (1)Old Mutual's replyOfficial
07 Apr 2018, 23:14Hi Andrea
Thank you for the question.
We will contact you directly to respond.
Regards
Brent Sellidon
Complaints Management
Old Mutual's reply07 Apr 2018, 23:14
Official
Hi Andrea
Thank you for the question.
We will contact you directly to respond.
Regards
Brent Sellidon
Complaints Management
